Evoca has announced the UK availability of its telemetry services across its vending and professional coffee machine portfolio, giving operators access to remote monitoring, machine data and software management tools.
The company says Televend technology is embedded in most of its machine range and is compatible with Necta and Gaggia machines. The system provides operators with real-time data, including stock levels on snack vending machines and sales information across their machine estate.
Evoca has also highlighted its proprietary AmiClo software, which enables operators to remotely transmit and retrieve settings from connected machines via a web-based portal.
On Gaggia professional coffee machines, AmiClo provides remote access to a range of functions, including software updates, recipe changes, beverage icons and logos. Operators can also retrieve machine events, faults and logs, as well as reboot machines remotely.
According to Andrew Barrow, managing director of Evoca UK, the system can also be used to manage digital content across individual machines or an entire estate.
“Screensavers can be used for branding or for advertising, helping operators increase revenue while decreasing the costs associated with engineer site visits,” he said.
AmiClo can also be used to push software updates to Gaggia machines. Updates can be accepted at the machine by an authorised person or during an engineer’s next visit.
Evoca says this approach can reduce the need for engineers to travel to sites for routine software and configuration changes, while helping operators maintain consistent software across their machine estate.
Connectivity to Televend is provided through an embedded or optional Televend box, depending on the machine model. AmiClo can be accessed through embedded Wi-Fi or an optional 4G modem where connection to a site’s Wi-Fi network is restricted.
Evoca says the UK launch represents an expansion of its telemetry offering across both vending and coffee machines, with the technology intended to give operators greater visibility and remote control over their estates.
