The AVA 2025 Annual Review is now available, providing an in-depth review of the last 12 months, highlighting trends and looking forward to the challenges and opportunities facing the vending and automated retail industry over the next year and beyond. Highlights of the review include the following:Â
AVA members have continued to show resilience while the industry moved past its pre-pandemic performance. Diversification and technological evolution have broadened the appeal to consumers and satisfied the demand at high-foot fall environments such as airports, train stations and gyms, while continuing to maintain quality standards.
Throughout 2025, the focus of the AVA team has been on helping members cut through the noise. Whether through policy work, conversations with government or day-to-day guidance, the aim has been to help members deliver the high standards that clients and customers now expect.
The annual census once again proved essential as a resource for operators planning sustainable growth, both this year and beyond. As a core benefit of being a member, the full census and market report provide critical information and insight. Research reveals that product revenue rose 13% year-on-year, reaching £2.14 billion in 2014, while, with associated categories included, the total industry value now stands at more than £3.6 billion.
AVA members have also benefited from training programmes, quality audits and support through the Business Support Service. A major focus in 2025 has been the redevelopment of the Engineer’s Electrical Safety Awareness training, with a new two-day face-to-face model introduced.
The AVA’s events calendar has always been a highlight and 2025 was no exception. From golf days in Wetherby and Surrey, to a sold-out Christmas Luncheon at 8 Northumberland in London, members enjoyed opportunities to network, celebrate achievements and build relationships.
Looking to 2026, the focus will be on stronger advocacy, more training, continued support and a busy events calendar.Â
